Public Consulting Group (PCG) Created Chaos Within NJ Early Intervention System

Published On: April 20th, 2018Categories: Archived Advocacy


Public Consulting Group (“PCG”) has created absolute chaos in the NJ Early Intervention System for children aged birth to 3, their families and the social service organizations and licensed practitioners who work to support them.

• PCG is the contractor which operates the Early Intervention Management System (“EIMS”).
• EIMS is the system that was put in place by the New Jersey Department of Health (“DOH”) for managing fee for service Early Intervention services.
• Early Intervention services are provided in-home to children with developmental delays and their families to afford them the ability to reach their greatest potential.
• EIMS is the mechanism by which Early Intervention practitioners, who work for agencies, are assigned children to serve and are paid for their services.
• The concept, as represented by PCG, was that the early intervention agencies that serve children and the licensed practitioners who work for the agencies, would retrieve their assignments and submit billing for services through the system, but it has not worked that way at all.
• The EIMS was implemented on December 1, 2017 with no previous beta testing and no parallel system in place to assure successful implementation of the new system before removing the old.
• On implementation in December 2017, many practitioners- as many as 40% at some agencies could not enroll into the system so they could not retrieve their assignments or submit bills.
• Agency administrators were not given access to the system so as to be able to assure accountability. Specifically, they could not see what their practitioners were assigned or billing. They lost control of sound fiscal management
• Some practitioners and administrators were granted to access to information regarding children and families who were not on their caseload, which is a clear breach of confidentiality and violation of the Family Educational Rights and Privacy Act (FERPA) of 1974.
• Entering and accessing information continues to be a problem.
• Data for all existing and newly eligible children are missing from the system. They are receiving services, but the providers cannot be assured that they are being properly compensated.
• Correct caseloads are not being reported.
• The fiscal portal does not allow for reconciliation of service logs because entries do not include the names of children receiving services.

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